Botly
Privacy Policy
Last updated: May 28, 2026
This policy describes the information Botly processes to provide merchant storefronts, dashboard features, WhatsApp automation, and related support.
Information We Process
We may process merchant account details, store details, product catalog data, delivery company details, customer lead information, WhatsApp message metadata, and webhook events required to operate the service.
How We Use Information
We use information to run storefronts, manage orders and leads, connect WhatsApp workflows, improve reliability, prevent abuse, provide support, and comply with legal requirements.
Data Sharing
We do not sell personal data. Data may be shared with infrastructure and integration providers needed to operate the service, such as Meta WhatsApp Business Platform, Supabase, and hosting providers.
Retention
We keep information only as long as needed for service operations, security, compliance, or merchant account management. Merchants may request deletion as described in our data deletion instructions.
Contact
For privacy questions, contact us at botlly.bot@gmail.com.